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Assisting dialysis facilities to improve both staff and patient awareness of specific patient safety areas, promoting patient safety values, and building a culture of patient safety in every dialysis facility.
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Module Offerings
How to Participate
Guidelines
Participating Networks
Facility Diamond Status
Continuing Education
Helpful Tips
User Guide
Accessibility
Privacy
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Helpful Tips
Helpful Tips for Participants
Click here to access our User Guide
General Tips
How to
Register
All users must register each year to access the system. You may only register a facility and email address
one
time.
If you receive one of the following error messages:
Error
What to do
User already registered for this provider number, only 1 user per provider number is permitted.
⇒
This means someone has already set-up an account for this facility. Please try to log-in using your clinic's email address and/or verify with other team mates who is the lead for the program in your facility.
User
'yourname@youremailaddress'
already exists
⇒
This means you have already registered using this email address. Users may only use their email address one time. If you cover multiple clinics, consider using the clinic email addresses and/or obtaining free
Yahoo email
or
Gmail
email
accounts
.
Forgotten Password
All communications, password reset links, updates to status, etc., will come to the email address listed as your User Name. (
Fresenius Participants
: Your User Name is your
clinic's
email address)
Profile Page
Please check your current staff and patient counts on your
Profile
page (under the
Participants
menu tab after log-in), prior to completing each module. These fields are editable to allow for turnover, etc. Be sure your current count s at time of in-service are entered, in case of audit.
Summary Page
You may check your status online at any time, by logging into the site and visiting your
Summary
page (under the
Participants
menu tab).
Please check your
Summary
page often for Diamond status updates, updates on your facility's module submissions, access to certificates, and once your final module has been completed for the program year, access to the Program Review, which finalizes 5-Diamond status for the year.
Reporting Form Troubleshooting
Each question on the reporting form is programmed. If you receive error messages when trying to submit a module, carefully read the
red text
that appears in pop-up window. Each line indicates what is wrong with any question triggering an error.
**The most common errors relate to staff/patient counts on the user's
Profile
page
; under the
Participants
menu after log-in.**
.
Reporting forms are
not
editable once submitted for review.
Submission of a reporting form does not constitute automatic approval. Modules are reviewed by Network Managers and/or the National Office to ensure measures have been met.
Users should regularly monitor their associated email account and/or log-in and check their
Summary
page for updates
(request for additional information, module approval, or denial of Diamond status).
Random audits are performed throughout the year on module submissions; maintain your documentation.
Fresenius Participants Only
(to fulfill national initiative):
You will be entering your data in both the FMC 5-Diamond systems.
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